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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Grauel

October 28, 2026

5  out of  5
rating by John Grauel
"Terrific customer service. I have dealt with this agency for literally decades. The best there is."
We responded:
"Wow, thank you for the 5-star review, John! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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chris liotta

October 22, 2026

5  out of  5
rating by chris liotta
"Bob and his team are always very responsive. Lori is particularly easy to work with, prompt and knowledgeable."
We responded:
"chris, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Dan Cole

October 20, 2026

5  out of  5
rating by Dan Cole
"I’ve been working with Bob Anderson and staff for many years and could not be more pleased. Special shout out to Lori Plante, who has been extremely helpful over the years. Always dependable and goes the extra mile. She’s the BEST!"
We responded:
"Dan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Menlo Park. "
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Mark Miller

October 20, 2026

5  out of  5
rating by Mark Miller
"Been with Bob Anderson since 1993. Always great service"
We responded:
"Thank you so much for the 5 stars, Mark! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Sonja Alpert

October 20, 2026

5  out of  5
rating by Sonja Alpert
"I have been working with Bob Anderson's office for decades because they are responsive, professional, and well informed. Working with them is always a remarkably smooth and positive experience. I most often work with Lori who is my insurance "angel.""
We responded:
"Sonja, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Menlo Park. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Bob Anderson and Team "
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Marie Chia

October 16, 2026

5  out of  5
rating by Marie Chia
"I have been with Bob Anderson’s State Farm office for over 34 years. All the staff have been very knowledgeable and willing to help. We contacted State Farm’s representative Lori Plante on 10/14/26 after we purchased a new car, Lori provided the insurance premium quote within hours which was very helpful for our budget planning. Lori was not only knowledgeable, she also was thorough and patient with our questions and concerns. Thank you Lori for helping us with our insurance policy for our 2027 new car! Sincerely, Marie Chia"
We responded:
"Thank you for the kind words. We appreciate you!"
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Alex Mouton

October 14, 2026

5  out of  5
rating by Alex Mouton
"Nearly 30 years of service for me, and having insured my parents before me, maybe my last touchpoint to a wonderful world of personal service. In insurance of all things!"
We responded:
"Thank you so much for the 5 stars, Alex! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Beth Flavell

October 14, 2026

5  out of  5
rating by Beth Flavell
"Thomas Palmer was extremely pleasant and helpful. He cancelled my father’s car insurance policy quickly and efficiently. Many thanks to him and all the other staff at the Bob Anderson Agency for their many years of providing my parents with excellent service!"
We responded:
"Thanks so much for the fantastic rating, Beth! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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John Tang

October 8, 2026

5  out of  5
rating by John Tang
"Thomas efficiently took care of my concerns updating our car insurance over the phone. Great service!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Marian Sichel

October 7, 2026

5  out of  5
rating by Marian Sichel
"Lori is a real start in this office. Longevity, knowledge and responsive. Always gets the job done. Thank you, Lori."
We responded:
"Marian, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Beatrice Bienaime

October 4, 2026

5  out of  5
rating by Beatrice Bienaime
"Very good experience and clear and quick response from my agent."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Menlo Park to know you had such a great experience with us. "
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Keith Geeslin

October 2, 2026

5  out of  5
rating by Keith Geeslin
"We had a leak in an interior wall that went undetected until it created a lot of water damage in 3 rooms of our house. We had no experience making homeowners claims so turned to our agent (Bob Anderson) for help. Bob and his team coached us on the claims process and, most importantly, spent considerable time with the claims side of State Farm making the case for us. Our costs ex-deductible were covered in full, in large part because Bob and his team were responsive and went to bat for us. I've been using Bob Anderson's office for our family's auto, home and liability insurance needs for three decades. They have been great partners and I would recommend them to anyone looking for a great insurance relationship."
We responded:
"Thank you Keith for your sterling review. It's been our pleasure to serve you for these past decades. As you experienced with Erin, things go a lot smoother when Erin is on the front line working with our claims partners. I'm grateful for dedicated team members like Erin caring for our valued clients. Have agreat summer!"
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elizabeth stovall

October 1, 2026

5  out of  5
rating by elizabeth stovall
"Fantastic customer service, super smart and helpful team. Lori Plante, and Bob are awesome. I’m grateful for their exceptional advice and support. Second to none."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Bob Anderson’s team. "
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James M Patell

September 30, 2026

5  out of  5
rating by James M Patell
"I needed to review and update my homeowners policy, my auto policy, and my umbrella liability policy. Jim Vincent at State Farm handled the several phone calls and document update email interactions that were necessary to get that done. Jim was very helpful and very candid in informing me as to what changes really were in my best interest. He was patient and professional in every call, and met his promises in terms of getting things back to me in a timely fashion. I have no reservations in recommending Jim to others seeking insurance advice and policies."
We responded:
"James, thank you for your wonderful review of State Farm Agent Bob Anderson’s Team!"
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Jasen Levoy

September 11, 2026

5  out of  5
rating by Jasen Levoy
"Service is professional, diligent, and personal too. I've been working with the same contact for a decade, and treated like family."
We responded:
"Thanks so much for the amazing review, Jasen! We really appreciate your support here in Menlo Park. Just reach out anytime if you need us - we’re here for you. "
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Jay Shrauner

September 3, 2026

5  out of  5
rating by Jay Shrauner
"I've been with Bob Anderson for almost 30 years ever since I worked near by their old office in downtown Palo Alto, and I highly recommend him and his whole team. Lori and Taylor in particular have provided excellent support in answering questions, helping with claims, and setting up new policies or renewing existing ones. They have always treated me with the same care and respect now as when I first walked in to their office straight out of school with very simple insurance needs."
We responded:
"Thank you for the 5-star review of Bob Anderson’s team - we really appreciate your kind words! "
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Angela Gagnon

August 31, 2026

5  out of  5
rating by Angela Gagnon
"This is a wonderful State Farm office. Lori goes above and beyond for our company. I highly recommend them!"
We responded:
"Wow, thank you for the 5-star review, Angela! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Bob Hasenick

August 30, 2026

5  out of  5
rating by Bob Hasenick
"We have been insured with Bob and his team for decades. They always provide prompt and helpful responses & advice."
We responded:
"Thank you so much for the 5 stars, Bob! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Carolyn Park

August 17, 2026

5  out of  5
rating by Carolyn Park
"I've worked with Bob and Lori for years, through multiple moves, accidents, etc. They have always been SO responsive, attentive, and kind in every communication!"
We responded:
"Hi Carolyn, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Bob Anderson, Your State Farm Agent "
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Patricia Jones

August 15, 2026

5  out of  5
rating by Patricia Jones
"Great service in helping me renew my Flood Insurance policy! All the people in this office are always ready to help."
We responded:
"Thank you so much for the 5 stars, Patricia! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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JBSM CA

August 12, 2026

5  out of  5
rating by JBSM CA
"Been a client for over thirty years. Always responsive, helpful and courteous!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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JDH JDH

August 10, 2026

5  out of  5
rating by JDH JDH
"I've worked with Bob Anderson's office for over 20 years. They've been very helpful every time I needed something, whether it was a claim or DMV information."
We responded:
"Thank you so much for your wonderful feedback of us here at Bob Anderson’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Bob Anderson’s Insurance Team "
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Sage Ledgerwood

August 4, 2026

5  out of  5
rating by Sage Ledgerwood
"Very kind and helpful people. Quick to respond and willing to adapt to any situation."
We responded:
"Thanks so much for the amazing review, Sage! We really appreciate your support here in Menlo Park. Just reach out anytime if you need us - we’re here for you. "
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Chris MacIntosh

August 4, 2026

5  out of  5
rating by Chris MacIntosh
"Bob Anderson has been my insurance agent since I moved to California. I have always appreciated how responsive and helpful he and his staff are. No question too silly, no insurance concern too petty."
We responded:
"Chris, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jean-Luc Laminette

July 29, 2026

5  out of  5
rating by Jean-Luc Laminette
"We have been with State Farm Insurance for 28 years including 20 years with Bob Anderson's Insurance Team in Menlo Park and Palo Alto."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "