State Farm® Insurance Agent Bob Anderson

"Lori Plante handled my phone call patiently, calming me and very understanding after I had encounter my first car accident. Bob Anderson and staff are very professional with years of experience at offerning bundle rates to adjust the costs in policies with State Farm."

"Just recently, I put a request in to change my insurance coverage and change my vehicle use from business to commute after noticing it was set incorrectly, and I was nervous because the changes still didn't go into effect close to an payment due date for my insurance. However, Lori reassured me that they were working on my case and it would take a while longer because she has asked the company to go back as far as they can to remove the designation from 'business' use, which would help lower the insurance rate. As a result, I should wait past the due date until the changes are fully processed to pay. I was nervous that I would receive a late payment fee, but she reassured that during this waiting period, I would not be charged with any extra fees and would make sure the insurance wouldn't cancel. After waiting just a week or so more, I received an email back from Lori saying the insurance coverage and vehicle usage were both revised, reducing the rate noticeably! I also got an extension on the payment date by a month! I really appreciate the dedication she had to my case, and am glad I have chosen to be insured by State Farm."

"I've been a client of Bob Anderson's for over 35 years and have had the pleasure of work with Lori for as long. A lot has changed in this world in the last 35 years but the one thing that's been consistent is the level of service that I've received working with Lori. when you're working with Lori you know that you're going to be taken care of I wouldn't let any other insurance broker or person like Lori protect my financial assets and family. Chris Kruss"

"Lori Plante has always been exceptionally kind and knowledgeable and I have worked with her for many years through Bob Anderson/State Farm/ Sharon Heights/ Menlo Park, Ca Highly recommend Lori, Bob and the staff…5***** service.Always!"

"Fantastic service over 30+ years with Bob Anderson and Lori Plante in the Menlo Office on both home and auto insurance issues."

"I've worked with Lori & Bob for many years now, and have always appreciated their insight and help with all things insurance related! State Farm may not be the absolute lowest price, but I'll pay a bit more for the level of service received!"

"Lori Plante's customer service is superb."

"Lori has always been fantastic to work with. She always goes above and beyond to make things easier for me. Thank you!"

"My wife and I have worked with Lori Plante for years, and she never fails to please. That nice combination of personality, knowledge, and capability. She always takes thorough care of our needs. Puts us at ease. She is one of the reasons we stay with State Farm!"

"The team is very professional. Lori is always thoughtful and effective."

"I have been a customer for more than 40 years. Bob and Lori both provide excellent service, and are a pleasure to talk to. Keep up the great work"

"I've had my insurance here since the 90s--renters, house, condo, multiple cars, motorcycles. Always great service. But I moved to Santa Fe recently, so I'll need to move my insurance provider. I'm sticking with State Farm though."

"Always great service from Bob, Lori and the gang, this time by Thomas Palmer."

"I've been with Bob Anderson and his team since 2003, and am really happy with them. I hold auto, home, life, and umbrella policies with them and wouldn't go anywhere else. The team is always responsive to my inquiries, and quick to help when I need it."

"Lori is always a great help. This is a terrific State Farm office."

"We have kept all our insurance needs with Bob Anderson for many years. His right hand Lori is absolutely crackerjack, she responds immediately with any adjustment or needs. We love meeting with Bob who is candid about what coverage you really need, has helped guide us to the kinds of policies that have suited our various situations over decades. Can't say enough good things."

"Lori, on Bob Anderson's team, did an exceptional effort in providing us with quick to the point answers to our insurance questions. Her prompt assistance enabled us to make our decision regarding the best coverage quickly and saved us cost."

"Bob and his staff (including Lori) have been absolutely the best! We have worked with them for over 40 years!! Honest, reliable, trustworthy and could not feel in better hands!"

"Paying insurance ranks right up with paying taxes; The experience simply dampens your mood but when you deal with Lori or Bob at Bob Anderson-State Farm Insurance, the clouds part and the sunshine brightens your day. Both Lori and Bob are efficient, knowledgeable, provide a good product and best of all, they each have a good sense of humor."

"I recently worked with Lori Plante, extending my umbrella policy to a second home that I am purchasing. Lori understood my purpose immediately and advised me on how to proceed. My task turned out to be straight forward, and Lori took care of everything else. Buying a new home is complicated enough and there are many things that occupies your mind. The simplification of this task, by Lori, was much appreciated."

"It is wonderful to have someone I trust to help handle my insurance! My son just got his first car (that I own for now) and, because I could send him to Lori Plante and the Bob Anderson team for his auto insurance, I could trust it would be handled properly and I could actually let my son handle it without my “taking over.” Thank you Lori, for helping me rest easy it would all be handled correctly while my son could enter adulthood without too much mom input! Second review: Jim helped me with getting my insurance cost down to a reasonable rate for my new car. I appreciate his advice and assistance in making my car more affordable!"

"Associates Erin and Thomas were helpful and efficient in getting my answers met regarding a claim. The process was easy and claim processed quickly."

"Lori is a true professional! I have been using State Farm for probably 30 years! Lori has always been very helpful, knowledgeable and kind and is always quick to make any changes asked for our policies. No issues - ever!"

"I am writing this review to acknowledge the superb service I have been receiving from Bob Anderson State Farm's office. Over the long years I have been a client, I have been receiving outstanding service from the office staff who fully understand their mission. One of the staff members that I have to mention and acknowledge is Lori Plante. I have been dealing with Lori for as long I have been a client and she has delivered an outstanding service and has been the voice of comfort with her rapid and detailed responses. Lori understands the mission and has been a true champion in difficult times or just regular routine of needed requests. Lori's communication skills along with her extensive years of expertise has been the voice I always go to knowing that she consistently delivers unmatchable service. She cares about her clients providing options needed to relief a painful situation that clients might have had. Her foremost mission is her clients and their satisfaction. I am proud to give this review to an outstanding person as Lori Plante and I highly recommend her for any insurance service needs."

"I’ve been with State Farm Insurance since I first obtained my driver’s license in 1992. Once I was on my own, I transitioned to my own individual policy — which means I’ve had nearly 34 years of continuous coverage with State Farm! Over the years, they’ve been there for me through everything from a car accident to replacing a lost ring. Every experience has been handled with prompt, professional, and hassle-free service. That consistency and reliability truly matter. Lorie Plante has been one of my primary points of contact for nearly 20 years, and I sincerely appreciate her responsiveness and willingness to address any questions or concerns regarding my policy. Her support has made a lasting impression. Thank you, Bob Anderson and Lori Plante, for always making sure I’m properly covered and taken care of. Your service and dedication do not go unnoticed."