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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jean-Luc Laminette

July 29, 2026

5  out of  5
rating by Jean-Luc Laminette
"We have been with State Farm Insurance for 28 years including 20 years with Bob Anderson's Insurance Team in Menlo Park and Palo Alto."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Dc T

July 28, 2026

5  out of  5
rating by Dc T
"Lori was extremely helpful and patient helping and explaining several issues. Fantastic service and greatly appreciated!"
We responded:
"Dc, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Menlo Park insurance team! - Your State Farm Agent, Bob Anderson "
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Slam Kassinos

July 24, 2026

5  out of  5
rating by Slam Kassinos
"Excellent service and support for 30 plus years and counting. Lori thanks!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Menlo Park. "
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Clay Karmel

July 24, 2026

5  out of  5
rating by Clay Karmel
"I've been with Bob Anderson's State Farm office since 1979. Always helpful, always available. We've looked elsewhere and always come back. Thanks to Lori for yesterday's strange issue and resolution. 100% recommend."
We responded:
"Thank you so much for your kind review, Clay!  If you need insurance assistance, we are just an email or call away! - Bob Anderson, your State Farm Agent   "
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Billy Stubblefield

July 23, 2026

5  out of  5
rating by Billy Stubblefield
"I’ve been with State Farm Insurance since I first obtained my driver’s license in 1992. Once I was on my own, I transitioned to my own individual policy — which means I’ve had nearly 34 years of continuous coverage with State Farm!

Over the years, they’ve been there for me through everything from a car accident to replacing a lost ring. Every experience has been handled with prompt, professional, and hassle-free service. That consistency and reliability truly matter.

Lorie Plante has been one of my primary points of contact for nearly 20 years, and I sincerely appreciate her responsiveness and willingness to address any questions or concerns regarding my policy. Her support has made a lasting impression.

Thank you, Bob Anderson and Lori Plante, for always making sure I’m properly covered and taken care of. Your service and dedication do not go unnoticed."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Menlo Park to know that you had such a wonderful experience with us here on State Farm Agent Bob Anderson’s Team."
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Michael Meyer

July 20, 2026

5  out of  5
rating by Michael Meyer
"Lori Plante has been taking really good care of all my auto insurance needs for many, many years. She's a super nice person and is very quick and efficient. She's a true professional!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Alex Azevedo

July 16, 2026

5  out of  5
rating by Alex Azevedo
"Judy was pleasant to work with. Got straight to my issues and resolved them immediately. A great personality is hard to find with some customer service representatives but Judy has enough to share! Thank you again!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Anne E Peck

July 16, 2026

5  out of  5
rating by Anne E Peck
"Very friendly and helpful agents. Lori especially helpful reviewing my 4 policies, very well prepared to discuss virtually all coverage options. Thanks Lori!"
We responded:
"Hi Anne, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Bob Anderson’s team.  Please reach out to us if any questions come up!  - Bob Anderson’s Insurance Team "
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Marie Chia

July 13, 2026

5  out of  5
rating by Marie Chia
"I have been with Bob Anderson’s State Farm office for over 34 years. All the staff have been very knowledgeable and willing to help especially representative Lori Plante! Lori is not only courteous and professional, she is also very patient in listening and answering all of our questions/concerns regarding our various State Farm products and policies. Thank you Lori for your excellent service throughout all these years. Marie Chia"
We responded:
"Thank you for the kind words. We appreciate you!"
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Soni Goodman

July 9, 2026

5  out of  5
rating by Soni Goodman
"Bob's assistant, Lori Plante culdn't have been more efficient, prompt and caring of my insurance needs. She provided fast and thorough service and she is a genuine asset to his team"
We responded:
"Thank you for the amazing review, Soni! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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James M Patell

July 9, 2026

5  out of  5
rating by James M Patell
"I appreciated the candid and detailed explanations I received today."
We responded:
"James, thank you for your wonderful review of State Farm Agent Bob Anderson’s Team!"
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Blair Narog

July 8, 2026

5  out of  5
rating by Blair Narog
"I have been using Bob Andersons service from State Farm since he first opened. His staff has always been excellent, polite and very knowledgeable. Would highly recommend."
We responded:
"Thank you for the 5-star review, Blair! Here on State Farm Agent Bob Anderson’s Team, we are proud to serve our community and appreciate your recognition. "
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Maddy

July 8, 2026

5  out of  5
rating by Maddy
"Laurie is very efficient, patient and pleasant."
We responded:
"Thank you for the 5-star review, Maddy! Here on State Farm Agent Bob Anderson’s Team, we are proud to serve our community and appreciate your recognition. "
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Gerald Sauer

June 29, 2026

5  out of  5
rating by Gerald Sauer
"Fantastic service over 30+ years with Bob Anderson and Lori Plante in the Menlo Office on both home and auto insurance issues."
We responded:
"Gerald, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Bob Anderson’s Team is just a call or email away!"
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Jim Koblos

June 27, 2026

5  out of  5
rating by Jim Koblos
"I have worked with Lori for many years, and she has always been very professional, knowledgeable and helpful with our insurance needs especially as they have changed over the years."
We responded:
"We appreciate your review, Jim. We are so happy that you had such a wonderful experience with State Farm Agent Bob Anderson’s Team here in Menlo Park ! "
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Jennifer B

June 25, 2026

5  out of  5
rating by Jennifer B
"I have been with Lori at State Farm for over 10 years, and she is professional, competent, friendly, and really great to work with. I trust her with all of my insurance needs."
We responded:
"Jennifer, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Glenn Hahn

June 24, 2026

5  out of  5
rating by Glenn Hahn
"Always responsive and helpful!"
We responded:
"Thank you for your kind review of State Farm Agent Bob Anderson’s Team. We appreciate it!"
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Alex De Simone

June 22, 2026

5  out of  5
rating by Alex De Simone
"It was such a pleasure working with Lori and Bob over the years. Always responsive and friendly and helpful with any insurance needs."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bob Anderson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Menlo Park ."
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Joe Dylewski

June 13, 2026

5  out of  5
rating by Joe Dylewski
"Lori Plante has worked with me for several years. She has always been highly responsive, knowledgeable and highly professional with my inquiries and requirements on my insurance coverage and several policies. She is such a pleasure to work with in which I have always had a great customer experience interacting with her. Lori is a top notch and invaluable worker for State Farm!"
We responded:
"Thank you for taking the time to leave such a great review, Joe. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kevin Sanchez

June 12, 2026

5  out of  5
rating by Kevin Sanchez
"I've worked with Bob Anderson's office of State Farm for over a quarter century and have nothing but the highest of praise for Bob, his Team and for State Farm in general. However, it's his Team member Lori Plante that REALLY stands out for me. In over two decades she has always given me white glove service whenever I have a claim, and she does it with an unmatched bedside manner. She is extremely professional and at the same time she has a fun personality to work with - and over the years and she has come to feel like family when I need anything take care of. I can't thank Lori enough for taking such great care of me and every insurance need I've ever had - plus, she's just a really nice, solid human being. Thanks Lori for keeping me as a happy, loyal State Farm client for all these years...

Kevin Sanchez"
We responded:
"We appreciate your review, Kevin. We are so happy that you had such a wonderful experience with State Farm Agent Bob Anderson’s Team here in Menlo Park ! "
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Keith Costas

June 11, 2026

5  out of  5
rating by Keith Costas
"I have been working with Bob Anderson's office and Lori Plante directly for 20+ years and she is the absolute best! She expertly guides me through every process, recommendation and has never failed to expertly resolve any every question/request. Nobody knows the business better and is more friendly and helpful than Lori. She is why we have moved every on of our many auto, home and life insurance policies to her office."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Misty Wainwright

June 9, 2026

5  out of  5
rating by Misty Wainwright
"I cannot say enough good things about this Insurance Company, specifically Lori who has been my contact for at least 2 decades. She is very responsive, knowledgeable, kind, polite and honestly just a pleasure to work with. I would highly recommend this agency!"
We responded:
"Thank you for the amazing review, Misty! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Claire

June 9, 2026

5  out of  5
rating by Claire
"I was a client of this State Farm insurance Agent for vehicles and home insurance... for more than 6 years before I moved out of state. I have been pleased with the interactions I have had with all the representatives from this office. Lori has always been very patient, very professional, very responsive and very kind each time I had new queries or requested various updates. I did feel in very good hands and definitely recommend the services of this State Farm location."
We responded:
"Thanks so much for the fantastic rating, Claire! We are so glad you had a positive experience with us here on State Farm Agent Bob Anderson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ami Anderson

June 8, 2026

5  out of  5
rating by Ami Anderson
"Thank you to this team!! ALWAYS exceptional service for so many years now (i have lost count)! This office/team is the best!!, while being super friendly and professional at all times!! 1 stop shop. I feel confident knowing this team is "behind me.""
We responded:
"Hi Amy, Thank you so much for your review. We are grateful to have been able to work with you for these many years. We'll continue to always be there for you, Bob"
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Jacynth Roberts

June 3, 2026

5  out of  5
rating by Jacynth Roberts
"I have been with Bob Anderson's office for over two decades. The staff there is amazing - incredibly responsive, personable and helpful. They are the best!"
We responded:
"Thank you for the 5-star review, Jacynth! Here on State Farm Agent Bob Anderson’s Team, we are proud to serve our community and appreciate your recognition. "