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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Andrysiak

March 20, 2026

5  out of  5
rating by David Andrysiak
"Lori is always a great help. This is a terrific State Farm office."
We responded:
"David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bob Anderson’s Team!"
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Carla Befera

March 17, 2026

5  out of  5
rating by Carla Befera
"We have kept all our insurance needs with Bob Anderson for many years. His right hand Lori is absolutely crackerjack, she responds immediately with any adjustment or needs. We love meeting with Bob who is candid about what coverage you really need, has helped guide us to the kinds of policies that have suited our various situations over decades. Can't say enough good things."
We responded:
"Thank you for the fantastic review, Carla! We are always here to help with your insurance needs here in Menlo Park . "
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John Toccalino

March 11, 2026

5  out of  5
rating by John Toccalino
"Lori, on Bob Anderson's team, did an exceptional effort in providing us with quick to the point answers to our insurance questions. Her prompt assistance enabled us to make our decision regarding the best coverage quickly and saved us cost."
We responded:
"Thank you so much for the 5-stars, John! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Bob Anderson’s Team anytime."
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Deme Scott

March 9, 2026

5  out of  5
rating by Deme Scott
"Bob and his staff (including Lori) have been absolutely the best! We have worked with them for over 40 years!! Honest, reliable, trustworthy and could not feel in better hands!"
We responded:
"Thank you for the 5-star review, Deme! Here on State Farm Agent Bob Anderson’s Team, we are proud to serve our community and appreciate your recognition. "
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Robert Elson

March 9, 2026

5  out of  5
rating by Robert Elson
"Paying insurance ranks right up with paying taxes; The experience simply dampens your mood but when you deal with Lori or Bob at Bob Anderson-State Farm Insurance, the clouds part and the sunshine brightens your day. Both Lori and Bob are efficient, knowledgeable, provide a good product and best of all, they each have a good sense of humor."
We responded:
"We appreciate your review, Robert. We are so happy that you had such a wonderful experience with State Farm Agent Bob Anderson’s Team here in Menlo Park ! "
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Gary Ellmann

March 7, 2026

5  out of  5
rating by Gary Ellmann
"I recently worked with Lori Plante, extending my umbrella policy to a second home that I am purchasing. Lori understood my purpose immediately and advised me on how to proceed. My task turned out to be straight forward, and Lori took care of everything else. Buying a new home is complicated enough and there are many things that occupies your mind. The simplification of this task, by Lori, was much appreciated."
We responded:
"Gary, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jill Carabelas

March 5, 2026

5  out of  5
rating by Jill Carabelas
"It is wonderful to have someone I trust to help handle my insurance! My son just got his first car (that I own for now) and, because I could send him to Lori Plante and the Bob Anderson team for his auto insurance, I could trust it would be handled properly and I could actually let my son handle it without my “taking over.” Thank you Lori, for helping me rest easy it would all be handled correctly while my son could enter adulthood without too much mom input! Second review: Jim helped me with getting my insurance cost down to a reasonable rate for my new car. I appreciate his advice and assistance in making my car more affordable!"
We responded:
"Thank you Jill! I appreciate your feedback and your loyalty to our office over our many years together. It's a pleasure to work with clients like you. "
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miel vallejo

March 4, 2026

5  out of  5
rating by miel vallejo
"Associates Erin and Thomas were helpful and efficient in getting my answers met regarding a claim. The process was easy and claim processed quickly."
We responded:
"Wow, thank you for the 5-star review, miel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Lesley Harlan

February 18, 2026

5  out of  5
rating by Lesley Harlan
"Lori is a true professional! I have been using State Farm for probably 30 years! Lori has always been very helpful, knowledgeable and kind and is always quick to make any changes asked for our policies. No issues - ever!"
We responded:
"Lesley, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bob Anderson’s Team!"
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Shawky Shehata

February 17, 2026

5  out of  5
rating by Shawky Shehata
"I am writing this review to acknowledge the superb service I have been receiving from Bob Anderson State Farm's office. Over the long years I have been a client, I have been receiving outstanding service from the office staff who fully understand their mission. One of the staff members that I have to mention and acknowledge is Lori Plante. I have been dealing with Lori for as long I have been a client and she has delivered an outstanding service and has been the voice of comfort with her rapid and detailed responses. Lori understands the mission and has been a true champion in difficult times or just regular routine of needed requests. Lori's communication skills along with her extensive years of expertise has been the voice I always go to knowing that she consistently delivers unmatchable service. She cares about her clients providing options needed to relief a painful situation that clients might have had. Her foremost mission is her clients and their satisfaction. I am proud to give this review to an outstanding person as Lori Plante and I highly recommend her for any insurance service needs."
We responded:
"Hello Shawky, Thank you so much for taking the time to provide a review for our office and pointing to your recent interactions with Lori and Thomas. I feel blessed to have both of them on our team. We've all enjoyed our relationship with you for these many years! All the Best, Bob"
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Billy Stubblefield

February 16, 2026

5  out of  5
rating by Billy Stubblefield
"I’ve been with State Farm Insurance since I first obtained my driver’s license in 1992. Once I was on my own, I transitioned to my own individual policy — which means I’ve had nearly 34 years of continuous coverage with State Farm! Over the years, they’ve been there for me through everything from a car accident to replacing a lost ring. Every experience has been handled with prompt, professional, and hassle-free service. That consistency and reliability truly matter. Lorie Plante has been one of my primary points of contact for nearly 20 years, and I sincerely appreciate her responsiveness and willingness to address any questions or concerns regarding my policy. Her support has made a lasting impression. Thank you, Bob Anderson and Lori Plante, for always making sure I’m properly covered and taken care of. Your service and dedication do not go unnoticed."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Menlo Park to know that you had such a wonderful experience with us here on State Farm Agent Bob Anderson’s Team."
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Jared Bernstein

February 7, 2026

5  out of  5
rating by Jared Bernstein
"I just had a short but very helpful phone call late on Friday afternoon with Lori at Bob Anderson State farm office. I had a a question about insurance coverage and Lori just had the answer immediately. It was great."
We responded:
"Thank you for taking the time to leave such a great review, Jared. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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TIm

February 6, 2026

5  out of  5
rating by TIm
"This State Farm office has serviced our family for years. One consistently during that time has been our experiences with staff member Lori. Lori has always been there for us, whether for advice on insurance, help with claims, and answering questions. She is professional, experienced and caring. She treats us like family and guides us through all kinds of situations. If all businesses had a Lori it would be a better world!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Bob Anderson’s Team. "
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toby burgelin

February 6, 2026

5  out of  5
rating by toby burgelin
"I have been dealing with Lori Plante for about 20 years and I can say that she is the ultimate professional --knowledgeable, efficient, and a pleasure to deal with."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bob Anderson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Joshua Chong

February 5, 2026

5  out of  5
rating by Joshua Chong
"My office has been using Bob Anderson's State Farm office for years. Lori has always been helpful over the phone/via email about settling our account."
We responded:
"We are grateful for your 5-star review, Joshua! Thanks for taking a moment to share your positive rating of State Farm Agent Bob Anderson’s Team here in Menlo Park . "
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Janet Somers

February 4, 2026

5  out of  5
rating by Janet Somers
"Like others here, I have been with Bob Anderson State Farm for my home, car, and other insurance needs for at least 20 years, actually closer to 30 years! I even stayed with them when I moved out of the immediate area, they’re that good - reliable, friendly, and incredibly helpful. Bob and everyone there is very good, but most recently I have been communicating mostly with Lori Plante for some unusualhealth care claims and she doesn’t just go the extra mile, she goes the extra 10 miles. It’s been like dealing with a friend. The opposite of what you might think of when you think of an insurance agent! She really went above and beyond to help me get the claims processed. But truly, everyone in the office is like that. I think they are really unusual."
We responded:
"We are grateful for your 5-star review, Janet! Thanks for taking a moment to share your positive rating of State Farm Agent Bob Anderson’s Team here in Menlo Park . "
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Dave Mellish

February 3, 2026

5  out of  5
rating by Dave Mellish
"Lori is the best and always has been all these years at State Farm"
We responded:
"Thank you so much for the 5-stars, Dave! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Eric Dorsey

February 3, 2026

5  out of  5
rating by Eric Dorsey
"Lori Plante did an excellent job helping me with my auto insurance claim on our Lexus 450h. It was a complicated claim as the car had been side swiped by a Palo Alto garbage truck as well had caused some minor damage to another car when my father-in-law was driving in a minor accident. But it all worked out in the end so I would certainly recommend Lori as a State Farm agent."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Bob Anderson’s Team. "
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Dianne Reed

February 2, 2026

5  out of  5
rating by Dianne Reed
"I've been working with Lori and her office for many years, and it's been great. She and her colleagues are responsive, responsible, and very knowledgeable!"
We responded:
"Thank you for taking the time to leave such a great review, Dianne. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Natalie Kitchen

January 31, 2026

5  out of  5
rating by Natalie Kitchen
"I have loved working with Lori, Bob and the rest of the team. I have been a customer for probably over a decade now! They are always friendly and helpful and Lori is incredibly responsive whenever I ask a question or want to change/ update a policy. Their rates are great too. Highly recommend!"
We responded:
"Natalie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Peter Rudd

January 30, 2026

5  out of  5
rating by Peter Rudd
"Prompt, thoughtful, personable, helpful service via email about company notifications."
We responded:
"Thank you so much for the 5-stars, Peter! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jody Maxmin

January 30, 2026

5  out of  5
rating by Jody Maxmin
"State Farm is the best! Lori Plante and her colleagues were wonderful: compassionate, reassuring and efficient in making sure that my claim was processed. Lori went way more than the extra mile in contacting the dealership and the towing company. She was the kind of advocate one can only dream of. I am deeply indebted to her and her colleagues."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Bob Anderson’s Team. "
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Suzy Kohen

January 28, 2026

5  out of  5
rating by Suzy Kohen
"We’ve worked with Lori at State Farm for years, and she has always been wonderful. She’s professional, responsive, and consistently great to work with. Highly recommend!"
We responded:
"Thanks so much for the amazing review, Suzy! We really appreciate your support here in Menlo Park . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bob Anderson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Menlo Park . "
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Brad Cook

January 14, 2026

5  out of  5
rating by Brad Cook
"Lori has helped us for well over 10 years for all insurance needs. She is SUPER attentive and tuned into our needs. She knows their products and knows our needs. Doing an occasional walk through of our insurance is so informative and she helps make sure we aren't over covered or undercovered. They have extra products and add ons you wouldn't know of that are valuable. HIGHLY recommend going with Lori and Bob Anderson's team."
We responded:
"Thank you for your kind review of State Farm Agent Bob Anderson’s Team. We appreciate it! Thank you for the amazing review, Brad! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Ray Farnham

December 31, 2025

5  out of  5
rating by Ray Farnham
"Lois was most helpful when I called the office to understand a billing issue. She listened well, immediately understood my issue and resolved it efficiently. Thank you, Lois!"